Terms of Service
1. Scope
These terms govern the services of Fabio Dias Marques, Lowkey Bakery ("Lowkey Bakery", "we") for business customers: production of recurring short-form videos ("batches"), optional creative planning, and optional scheduling and publishing of approved videos on the customer's own social media accounts.
2. Packages and orders
Packages (The Snack Box, The Daily Bread, The Full Bakery) and extras ("Extra Toppings") are offered by quote. A contract is formed when you accept our written quote. Prices depend on production effort, filming requirements, and whether publishing or ad management is included.
3. Delivery and approval
We deliver a batch each month as agreed in the quote. Nothing is published without your approval. Reasonable change requests are included as set out in the quote.
4. Publishing on your accounts
If publishing is included, you connect your own accounts through each platform's official login and authorise us to post approved videos. You can revoke this at any time. We publish through the platforms' official interfaces, including TikTok's Content Posting API. You remain responsible for your accounts and for following each platform's terms, community guidelines and, on TikTok, its Music Usage Confirmation and commercial content rules. Platforms may limit or refuse posts, and we are not liable for decisions made by the platforms.
5. Your material and rights
You confirm that you have the rights to all material you give us (logos, music, footage, images of people, product claims) and that it breaks no law or third party right. Once the batch is paid, you receive a non exclusive right to use the finished videos for your own marketing. We may keep the right to show the work as a reference unless you object.
6. Fees and term
Fees and payment terms are set out in the quote. Monthly packages renew each month and can be cancelled with the notice period stated in the quote.
7. Liability
We perform our services with due care. We do not promise particular reach, views, sales or ad results. To the extent permitted by law, we are liable only for intent and gross negligence, and our liability for indirect damage is excluded.
8. Data protection
See our Privacy Policy.
9. Law and jurisdiction
Swiss law applies, excluding conflict of law rules. The place of jurisdiction is Bern, unless mandatory law provides otherwise.